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Frequently Asked Questions

About Our Tours

We pick up from most major Las Vegas hotels on the Strip and Downtown.
No. We offer hotel pick-ups only.
Most tours and flights have many departures ranging from early morning to late afternoon and evening.
We offer hotel pick-ups only. However, a passenger does not need to be staying at a hotel to be picked up at one. Passengers can travel to the nearest major hotel and be picked up by one of our shuttles. Please contact reservations at (702) 333-0999 if you have any questions.
Our reservations department would be happy to assist you. Please call (702) 333-0999 for booking information.

About Booking

We use industry standard security methods and encryption to protect both your credit card and your personal information during the booking process.
Yes, you can. Please call (702) 333-0999 for booking information.
No-show reservations will be cancelled if the passenger does not check in/arrive. Our full cancellation policy will apply.
We go to great lengths to ensure that your booking confirmations get through to you. However, spam filters and automatic mail sorters can cause your confirmation email to get lost. If you have not received your confirmation, please feel free to contact our reservations center.
Depending on the complexity of your request, it could take slightly longer than 24 hours to respond. We do not wish to waste your time with pointless emails and as such we will only respond with emails of substance. If you have an urgent need, please feel free to contact our reservations department at (702) 333-0999.
Yes, however the surcharge is already included in the price of the booked tour.
Helicopters have a maximum weight capacity as well as other restrictions that govern the balance of the aircraft. All passengers will be weighed at time of check-in. Passengers exceeding 299lbs (135.91kg) will be charged a fee for an additional comfort seat. This fee is based on the product and ranges from $50 to $200.

Still didn't answer your question? Together!

Give us a call at (702) 333-0999. We'll be happy to answer any questions we didn't cover. You can also contact us here.

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